Privacy Policy | How we protect your data

Please take the time to read our privacy policy summary to understand how we handle your personal information. If you have any questions or concerns, please do not hesitate to contact us. At FrancisKodak Design Lab, developer of anet.360, anet.check and anet.vision, we understand the importance of protecting your personal information.

What information do we collect?

We only collect personal information when you sign up for our services or contact us via email. We do not collect any personal information through our website without your explicit consent.To reflect our commitment to transparency, we have updated our privacy policy to explain how we collect, use, and protect your personal information. This policy summary provides an overview of the key points covered in our privacy policy.Personal Data was collected for the following purposes and using the following services:

Analytics

Webtrends Analytics, Business Contact, Google Analytics and StatCounter
Personal Data: Cookies; Usage Data
Personal Data: Cookies; Usage Data

Backup saving and management

Amazon LightSail
Personal Data: various types of Data as specified in the privacy policy of the service

Contacting the user

Contact form
Personal Data: city; company name; email address; first name; last name; number of employees; phone number; website

Heat mapping and session recording

Mouseflow
Personal Data: Cookies; Usage Data

Managing contacts and sending messages

Twilio, Amazon SES, Hubspot
Personal Data: company name; email address; first name; last name registration and authentication

GDPR summary

At FrancisKodak Design Lab, developer of anet360, we take our obligation to protect the personal data of our users seriously. Under GDPR, users have the following rights with regard to their personal data:Right to access: Users have the right to request access to their personal data and to receive a copy of the data in a structured, commonly used, and machine-readable format.

Right to access: Users have the right to request access to their personal data and to receive a copy of the data in a structured, commonly used, and machine-readable format.
Right to erasure: Users have the right to request that their personal data be deleted, also known as the "right to be forgotten.”
Right to restrict processing: Users have the right to request that the processing of their personal data be restricted, which means that their data can only be stored and not processed further.
Right to data portability: Users have the right to receive their personal data in a structured, commonly used, and machine-readable format and to transfer this data to another controller.
Right to object: Users have the right to object to the processing of their personal data in certain circumstances, such as if the data is being processed for direct marketing purposes.

To exercise these rights, users can contact our Data Protection Officer at info@anet360.com or use the user portal provided by the organization to manage their data. In our privacy policy, we provide contact information for our Data Protection Officer and explain how users can access their data and exercise their rights.

We also explain the process for responding to user requests, including the time frame for responding and any fees that may apply.Under GDPR, we are required to respond to user requests regarding their personal data without undue delay and within one month of receipt of the request. However, this time frame may be extended by two additional months if the request is complex or numerous.

We will inform the data subject of any such extension within one month of receipt of the request, including the reasons for the delay.When a user makes a request, we will verify their identity to ensure that they are the data subject before responding.

Once the user's identity is verified, we will provide the requested information in a clear and understandable format. If the request is for the erasure of personal data, we will also ensure that the data is deleted from all relevant systems and that any third parties that have received the data are also notified of the erasure request.If we refuse to comply with a user's request, we will provide a justification for our decision and inform the user of their right to lodge a complaint with the supervisory authority and to seek judicial remedy.It's important to note that we are responsible for providing the requested information to the user free of charge, unless the request is manifestly unfounded or excessive. In such cases, we may charge a reasonable fee for providing the information or may refuse to act on the request altogether.

Please note that FrancisKodak Design Lab Ltd. owner and developer of anet360 complies fully with various GDPR rules.

As a company, we have our own Information Security Management Policy, Data Protection Policy, Data Breach Process Policy and Privacy Policy.
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Our ICO number: is ZA764177

Updated: 29.01.2025